Doors opened on moving Vic Line train - human error?

From the BBC website -
 
An inquiry has been launched after the doors of a London Underground train were opened by the driver in error as it approached a red signal. The southbound Victoria Line train was coming to rest in a tunnel outside Brixton station, south London, when the doors opened. 

Transport for London (TfL) said the doors were immediately closed again. It added that the driver confirmed the incident on Wednesday evening was the result of human error.

A TfL spokesman said: "London Underground has launched a full investigation after a southbound 67-stock Victoria line train approaching Brixton on Wednesday evening unexpectedly opened its doors as it came to rest at a red signal. "The train was checked following the incident and no customers were affected."


This seems a pretty good example of where the failure is actually in allowing the human to make the error in the first place.  Whether in the design of the door operation or in how they are maintained, designing out the potential to make this kind of error is the important factor.

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DESIGN AND THE HUMAN FACTOR: Doors opened on moving Vic Line train - human error?

Friday, 25 February 2011

Doors opened on moving Vic Line train - human error?

From the BBC website -
 
An inquiry has been launched after the doors of a London Underground train were opened by the driver in error as it approached a red signal. The southbound Victoria Line train was coming to rest in a tunnel outside Brixton station, south London, when the doors opened. 

Transport for London (TfL) said the doors were immediately closed again. It added that the driver confirmed the incident on Wednesday evening was the result of human error.

A TfL spokesman said: "London Underground has launched a full investigation after a southbound 67-stock Victoria line train approaching Brixton on Wednesday evening unexpectedly opened its doors as it came to rest at a red signal. "The train was checked following the incident and no customers were affected."


This seems a pretty good example of where the failure is actually in allowing the human to make the error in the first place.  Whether in the design of the door operation or in how they are maintained, designing out the potential to make this kind of error is the important factor.

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