Good design must connect with the people that use it. It must be useful and understandable. This blog is intended to stimulate debate and discussion on the connection between design and people.
Friday, 25 February 2011
Doors opened on moving Vic Line train - human error?
Transport for London (TfL) said the doors were immediately closed again. It added that the driver confirmed the incident on Wednesday evening was the result of human error.
A TfL spokesman said: "London Underground has launched a full investigation after a southbound 67-stock Victoria line train approaching Brixton on Wednesday evening unexpectedly opened its doors as it came to rest at a red signal. "The train was checked following the incident and no customers were affected."
This seems a pretty good example of where the failure is actually in allowing the human to make the error in the first place. Whether in the design of the door operation or in how they are maintained, designing out the potential to make this kind of error is the important factor.
No comments:
Post a Comment