In a recent meeting on a transport project we were talking about the things that enhance our travel experience as passengers. There was all the usual stuff there about service, facilities etc. But for a moment we talked about those little extra things that make us smile on our journey and we remember.
We all thought back to the street pianos that were around during the Olympics and are still in St Pancras station.
Then today we came across this lovely example of a public installation in Montreal. It's a series of swings that are one enormous musical instrument. Each swing creates its own sound and people having a go discover how, with a little collaboration, they can produce melody together. If that doesn't put a smile on your face then we're not sure what will!
Labels: behaviour, fun, human behaviour, passenger experience, user experience
