Tube station training & simulation facility

The rail industry in the UK has long been on the slow side at investing in training & simulation facilities.  So it was most welcome to see the development of a new facility for Transport for London to simulate tube station operations (as reported in the Evening Standard)

Counter to the argument put by the Taxpayers' Alliance, on-the-job training can rarely equip staff with all the skills and, critically, experience they need - the nature of this working environment is that some scenarios will rarely be faced in real life but the staff still need to be prepared for when it does happen.  Simulation is therefore the best way to get this.

Let us hope that more of this kind of investment is made to enable our transport operators to deal better with the unexpected.

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DESIGN AND THE HUMAN FACTOR: Tube station training & simulation facility

Friday, 23 July 2010

Tube station training & simulation facility

The rail industry in the UK has long been on the slow side at investing in training & simulation facilities.  So it was most welcome to see the development of a new facility for Transport for London to simulate tube station operations (as reported in the Evening Standard)

Counter to the argument put by the Taxpayers' Alliance, on-the-job training can rarely equip staff with all the skills and, critically, experience they need - the nature of this working environment is that some scenarios will rarely be faced in real life but the staff still need to be prepared for when it does happen.  Simulation is therefore the best way to get this.

Let us hope that more of this kind of investment is made to enable our transport operators to deal better with the unexpected.

Labels: , ,

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