Preventing human error even in TV control rooms

There have been lots of examples recently of the impact of human error in control rooms especially in the US.  

However, there are implications even in non-safety critical control rooms such as in TV broadcasting.  It seems sometime ago now that ITV bungled the World Cup football going off to an ad break whilst England were scoring one of their few goals in the tournament.

It now seems that they are taking a low-tech approach to try to prevent it this human error happening again -
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/media/7960203/ITV-covers-up-control-room-buttons-to-avoid-repeat-of-World-Cup-goal-fiasco.html

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DESIGN AND THE HUMAN FACTOR: Preventing human error even in TV control rooms

Tuesday, 31 August 2010

Preventing human error even in TV control rooms

There have been lots of examples recently of the impact of human error in control rooms especially in the US.  

However, there are implications even in non-safety critical control rooms such as in TV broadcasting.  It seems sometime ago now that ITV bungled the World Cup football going off to an ad break whilst England were scoring one of their few goals in the tournament.

It now seems that they are taking a low-tech approach to try to prevent it this human error happening again -
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/media/7960203/ITV-covers-up-control-room-buttons-to-avoid-repeat-of-World-Cup-goal-fiasco.html

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