We've all experienced it in public spaces such as shopping centres, airports, stations etc...you're in a rush but it's crowded and you're stuck behind people wandering along or moving slowly with piles of luggage or shopping.
According to a trial at Sheffield Meadowhall shopping centre maybe the answer is segregation or at least trying to remind people they are sharing a space with people who might have different needs.
The best bit...the idea wasn't from any clever design agency but a 10 year old! See the full story and video on the ITV website (http://www.itv.com/news/calendar/story/2014-04-17/new-overtaking-lane-trialled-at-sheffield-shopping-centre/)
Labels: Design thinking, human behaviour, shopping centre